News

The U.S. Department of Transportation (DOT) issued on April 19 a notice to provide guidance to airlines and U.S. travel agents regarding compliance with the FAA Modernization and Reform Act of 2012. One of the issues addressed in the guidance letter is the requirement that, effective April 14, airlines and travel agents disclose to consumers […]

Two cases, consoldiated on appeal, both involved personal injury claims by Canadian citizens arising from accidents they suffered during their holidays in Cuba. One of the defendants, Club Resorts Ltd., was the company that managed the two hotels where the accidents took place. Club Resorts argued that Ontario lacked jurisdiction over the actions, or in

On April 19, 2012, the UK Office of Fair Trading (OFT) has announced its decision that British Airways (BA) and Virgin Atlantic Airways (VAA) engaged in anti-competitive practices in relation to the pricing of passenger fuel surcharges, and has imposed a fine of GBP 58.5 million on BA. VAA brought the matter to the OFT’s

The EU Commission has started a public consultation on a review of EU passenger ship safety legislation. The consultation will be open from 13/04/2012 to 5/07/2012.The first set of questions relate to the main objective, namely, to identify and address within the current Directive 2009/45/EC on rules and standards for passenger ship safety any provisions

Currently there is a wide variety of public and private initiatives that aim at defining the principles and criteria to be used by European tourism stakeholders for ensuring the development and provision of quality tourism within the EU.However, these quality systems often show little consistency and coordination as they usually focus on individual sectoral or

The Cruise Lines International Association (CLIA) announced that the United Nations’ International Maritime Organization (IMO) agreed to the proposal of the United Kingdom, CLIA, and the Philippines to develop guidelines to address concerns related to alleged serious crimes and persons missing at sea. All 24 delegations that spoke at the IMO meeting on April 18

According to Advocate General Bot, an air carrier must compensate passengers if they have been denied boarding on account of the rescheduling of their flight following a strike at the airport which took place two days beforehand and affected a previous flight. Only denied boarding justified on grounds relating to the personal situation of those

A new agreement on the transfer of EU air passengers’ personal data to the US authorities was approved by the European Parliament on Thursday. The deal sets legal conditions and covers issues such as storage periods, use, data protection safeguards and administrative and judicial redress. The agreement will replace a provisional deal in place since

The plaintiff’s spouse had booked a one week package holiday to Turkey at EUR 369 per person for the plaintiff and himself. The return flight was scheduled to depart on June 1, 2009, 16:40 hrs. One day before, the organizer changed the departure time to 05:15 hrs and thus the plaintiff and her spouse were

On April 3, 2012, the European Commission has adopted the 19th update of the European list of air carriers which are for safety reasons subject to an operating ban or operational restrictions within the European Union. Conviasa, an air carrier certified in Venezuela, was added to the list due to safety concerns. Following constructive consultations,