Danielle Covarrubias of Pierce County, Washington, wants American Airlines to pay USD 5 million. The airline “has breached its agreements with its passengers every time they have lost or delayed luggage and failed to refund the passengers their baggage fee,” according to a class action complaint Covarrubias filed in federal court earlier this month. American Airlines is disputing her version of events and stressing that passengers can always request a fee refund as part of a baggage claim.Source: CNN.com; find article here>>.
