Germans Highest Court (Bundesgerichsthof) decided yesterday on the complaint of a consumer organisation (Verbraucherzentrale Nordrhein-Westfalen)against the airline Germanwings, with the omission of the use of a clause within general terms and conditions.Citation: BGH 17.09.2009, Xa ZR 40/08The “charging order” (“Entgeltordnung”) stated, inter alia:”Fee for a reversal booking operation is: € 50.00 per booking”As Germanwings tried to get the ticket prize by direct debiting but due to the lack of balance of the passenger’s account, the debiting failed.You can find the press release in German over here (The judgement has not been published yet!):and a translation in English over here:Kind regards from Cologne!Stephan
