News

Sydney Airport Corporation Limited has confirmed that it will not increase charges for aircraft parking for regional airlines unless the charges are notified to the Australian Competition and Consumer Commission (ACCC). “The ACCC has reminded Sydney Airport that the Trade Practices Act requires it to notify the ACCC of any proposed increase in aircraft parking […]

The New South Wales Court of Appeal has dismissed an appeal by East-West Airlines against a flight attendant who inhaled smoke in an aircraft cabin 18 years ago and had developed a persistent cough. The New South Wales Dust Diseases Tribunal had previously found that due to the smoke from pyrolysed oil she was exposed

The first six months of 2010 saw international tourist arrivals grow by 7% according to the August Interim Update of the UNWTO World Tourism Barometer. This result confirms the recovery trend beginning in the last quarter of 2009 and is expected to continue in the second half of the year at a somewhat more moderate

A German court (Amtsgericht Köln) has recently filed a reference for preliminary ruling with regard to the follwoing question:Does Article 4(3) of Regulation (EC) No 261/2004 of the European Parliament and of the Council of 11 February 2004 establishing common rules on compensation and assistance to passengers in the event of denied boarding and of

A couple booked a package holiday arrangement for their honeymoon in Egypt at EUR 1.448. Back home they complained about improper performance and assigned their claims to a consumer protection association (Verein für Konsumenteninformation – VKI) which sued for a price reduction of EUR 1.320,90 and compensation for loss of holiday enjoyment of EUR 560

The UK Air Transport Users Council (AUC), set up and funded by the Civil Aviation Authority (CAA) to help protect the interests of air travellers, says that airlines are repeatedly failing to meet their obligations under European Union law to aid passengers affected by delays and cancellations. Between April and June, AUC received more than

Finance Minister Korn Chatikavanij announced that Thailand is willing to review regulations in the tourism sector to give more access to foreign investors and professionals in a move to attract more visitors.Find full article here>>.

On Sep. 2, 2010, the European Commission has updated the list of airlines banned in the European Union to impose an operating ban on one air carrier from Ghana and to place operating restrictions on another air carrier from that country.Commission Vice-President Siim Kallas, responsible for mobility and transport, said: “We cannot afford any compromise

The Association for Airline Passenger Rights (AAPR) applauded Sen. Jim Webb of Virginia for introducing the “Baggage Transparency and Accountability Act of 2010” (S.3691), and announced its strong support for his legislation. The legislation would end potentially “unfair or deceptive practices” by commercial airlines by requiring them to provide clear pricing information to consumers.S.3691 would

The July/August 2010 issue of ISO Focus+, the magazine of the International Organisation for Standardization (ISO), features some of the key standards that facilitate travel covering issues such as safety and security of travellers (machine readable passports, visas and travel documents , biometrics); travel and tourism signboards ; the proposed new ISO standard for adventure