News

An Austrian collecting society filed a law suit against a hotel company and claimed for rendering of accounts with regard to satelite TV provided to guests in defendant’s hotel rooms. Both, court of first instance (Handelsgericht Wien) and apellate court (OLG Wien) granted the claim. In judgement 4 Ob 120/10s of Aug. 31, 2010, Austrian […]

The Academy of European Law (ERA) in Trier is organising a seminar on “EU Passengers’ Rights – Strengthening the role of transport users” the objective of which is to analyse and discuss the existing legislative framework and its application, proposals for further initiatives in the field, as well as the interaction of passengers’ and consumers’

A proposed change would see all sales of a flight and at least one other significant element coming under ATOL (Air Travel Organizers’ Licensing), the UK financial protection scheme managed by the Civil Aviation Authority (“CAA”). Agents who dynamically package are becoming increasingly concerned that the flight-plus change to the ATOL scheme could put them

Last 8th of October 2010, Ministry of Tourism presented a draft of a law called “Tourism Code”.Actually this draft is under the approval of Parliament Commissions and State Council.The draft includes economic measures in favour of little tour operator and for the first time a proposal to rule expressly the “ruined holiday’s damage” with some

UNWTO welcomes the decision of the Second T.20 Ministers’ Meeting, held in Bueyo, Republic of Korea (11-13 October), to convey to the President of the Republic of Korea in his capacity as Chair of the forthcoming G-20 Seoul Summit, the message that: “Tourism can make an important contribution to the initiatives that the G-20 is

I mentioned this case before but I can now provide more information fromthe judgement O’Carroll v Ryanair, Sheriff Court, 2008Ryanair appealed against a decision of the Sheriff Court to award damagesagainst it for “stress, inconvenience, frustration and disruption” totheir holiday as a result of delayed baggage. The appeal was to theSheriff Principal of Grampian, Highland

KLM sued a passenger for the price of a return ticket from Berlin via Amsterdam to Curacao. The passenger argued that due to cancellation of the feeder flight from BER to AMS, as a consequence of which he and his wife had missed the long haul flight and had to fly one day later, he

Defendant, a tour organizer organizing packages for children announced on his website an early booking discount of EUR 25 for a particular package if booking was made until March 31, 2009 latest. He then extended this period to April 17 and on Arpil 21 announced that the discount will be granted for every booking until

To keep pace with the changes in how vacation ownership products are structured, marketed and sold, Alberta provincial government has adopted Regulation 105/2010, also known as the “Time Share and Points-Based Contracts and Business Regulation”, to replace the “Time Share Contracts Regulation” as of November 1, 2010.The new Regulation broadens the scope of sales regulation.

A couple booked a holiday package to Greece including hotel accomodation and half-board at EUR 2.074. When entering the restaurant, the man was requested to change his shorts to long trousers. He felt compromised and treated unfair. Upon return he claimed fo a price reduction of EUR 414: he had been informed about the dress