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In two cases the passengers’ LH flights from Miami to Germany were cancelled because of a strike of the pilots which followed a call for strike by a pilots’ association. In first instance, the courts granted compensation pursuant to Reg. 261/2004. In second instance, the Landgericht Köln dismissed LH’s appeal reasoning the a strike of […]

On July 31, 2012 the European Economic and Social Committee (EESC) published its opinion on the “Communication from the Commission to the European Parliament and the Council — A European vision for passengers: communication on passenger rights in all transport modes”. The EESC broadly endorses the EU’s policy guaranteeing all rail, air, sea, river, coach

Following the election of Egyptian President Mohammed Morsi in June, the Egyptian government has appointed a new tourism minister, Mohamed Hisham Abbas Zaazou who had served as the first assistant to Egypt’s minister of tourism since 2008, has worked in both the private and public tourism sectors for the past three decades, including the board

The U.S. Department of Transportation (DOT) fined online travel agent Travelocity $180,000 for violating the Department’s rule on full-fare advertising by failing to include fuel surcharges and other fees in advertised airfares and ordered it to cease and desist from further violations. The Department’s Aviation Enforcement Office found that Travelocity’s “flexible dates tool” did not

The newest edition of the IFTTA Law Review is availbale within the members’ section of this website. It focusses on air passenger rights, namley the EU Regulation 261/2004 and the Montreal Convention. Print copies are available as supplement to the Journal “Reiserecht aktuell” published by Sellier European Law Publishers, Germany.

Pau Chambers, from Corby, England was due to fly from the local airport in January, 2010 when it began to snow heavily. He tweeted “Crap! Robin Hood Airport is closed. You’ve got a week and a bit to get your shit together, otherwise I am blowing the airport sky high!!”. The tweet was read by

The Scottish Law Commission and the Law Commission for England and Wales have opened a consultation on proposals to protect consumers from unfair terms hidden in small print. This addresses 2 key areas; firstly, the price and main subject matter exemption under the Unfair Terms in Consumer Contracts Regulations 1999, which implements the EU Directive

The European Commission has put together a webpage with key consumer tips on how to plan a successful, stress-free trip to the Olympics – and avoid consumer hassle with travel, accommodation or shopping. This page offers essential, hands-on information and links to services that can help visitors in case of a problem.Find the webpage here>>.

The U.S. Court of Appeals in Washington has upheld the Transportation Department’s full-fare advertising and fare refund rules that had been challenged by Allegiant, Spirit and Southwest. The rules that require airlines and travel sellers to quote full prices with all taxes and mandatory fees includedwent into effect last year. The airlines had challenged that

According to an article by Margaret Tofalides from Manches LLP, published on lexology.com, British Airways is planning to use information from the internet to create dossiers on passengers. The programme would search Google images in order to find pictures of passengers so that they can be identified by the BA staff. It would would also