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German Supreme Court: no air transport contract for passenger “Still Unknown”

The plaintiff booked two flight tickets through an internet booking form on the airline’s website. There was a note in the booking form saying “no name change permitted after booking. name has to comply with passenger’s ID card”. For the first ticket the plaintiff filled in his own name whereas for the second ticket he […]

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Austria: reference for ECJ preliminary ruling on Brussels I-Regulation

The plaintiffs, both Austrian residents domiciled in Bludesch (Austrian Province of Vorarlberg), had booked a holiday package to Egypt organized by an Austrian tour operator located in Vienna. The booking was made online through the website of a German travel agency. By mistake of either the tour operator or the travel agency, they were booked

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European Court of Justice decides in two denied boarding cases

On Oct. 4, 2012, the ECJ has published two judgements in denied boarding cases. In both judgements, the ECJ held that the concept of ‘denied boarding’ pursuant to Reg. (EC) 261/2004 relates not only to cases of overbooking but also to those concerning other grounds, such as operational reasons.The first case (C-22/11) concernd a strike

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Germany: one more reference for ECJ preliminary ruling on Reg. (EC) 261/2004

On June 29, 2012, the German Landgericht Frankfurt am Main has lodged a new refrence for preliminary ruling to the ECJ on the following question:Is Article 2(j) of Regulation (EC) No 261/2004  to be interpreted, with regard to the ‘reasonable grounds’ mentioned therein, to the effect that ‘reasonable grounds’ can only be grounds pertaining

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Australia: Indonesian national airline not immune from legal action by the Australian Competition and Consumer Commission

The Australian High court has ruled on 7 September 2012 that Indonesian national airline Garuda isn’t immune from legal action by the Australian Competition and Consumer Commission (ACCC). Since 2008, the ACCC has been pursuing a number of airlines, including Garuda in relation to alleged price fixing and anti-competitive conduct relating to surcharges applied to

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California: new law allows travel agents to sell travel insurance

The new law (AB 2354), which takes effect Jan. 1, 2013, permits travel agents to offer and disseminate travel insurance under the license of the “limited lines” insurance producer they work with, as long as certain consumer protections are followed. Before the law takes effect, the insurance commissioner will establish new procedures for insurance providers

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USA: court decides on passenger complaint against cruise ship operator

The US Court of Appeals for the Eleventh Circuit ruled that a complaint filed by passengers against a cruise ship operator that alleges specific facts that, if proven, would sustain a finding of negligence is sufficient to withstand a motion for dismissal. In the instant case, plaintiffs alleged that an employee of the cruise ship

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