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In the two cases decided by the German Supreme Court (BGH) recently, the plaintiffs each had booked long haul flights with non Commnunity carriers. In both cases the transportation consisted of two segments, a feeder flight departing from the EU to a non EU hub and a connecting flight departing from this hub outside the […]

The plaintiff, an Irish low cost carrier, exclusively sells tickets through its own website or its call center in order to keep the fares low and avoid customers being charged with any service fees by third parties. To book a flight on the website it is required to accept the carrier’s General Condtions of Contract.

Cruise Lines International Association(CLIA) and the European Cruise Council(ECC) unveiled three additional cruise safety policies to address issues related to lifejacket stowage on newly-constructed ships, the securing of heavy objects onboard ships, and the synchronization of bridge operating procedures within commonly owned and operated fleets. The two cruise organizations claim these policies exceed current international

Shortly before the start of the registration for “.eu” domains, the plaintiff who was not active in the accomodation business had registered a mixed figurative and verbal trademark “HOTEL” which was only admitted because of the distinctive graphic design. Apart from that, the plaintiff had registered 30 to 40 generic tradmarks in Austria and acquired

In its judgement of 25 Oct. 2012 in case C-559/11, the Court of the European Union has held that Articles 306 to 310 of VAT Directive must be interpreted as meaning that where, in the context of a tourist service provided to a tourist in return for an all-inclusive price imposed in conformity with those

The plaintiffs, domiciled in Germany, had rented a holiday home in Belgium from a Danish tour operator (the defendant). They had several complaints about the condition of the home and claimed for a price reduction. Based on the consumer forum pursuant to Articles 15 and 16 of the Brussels I-Regulation they filed their claim before

In today’s judgement in joined cases C-581/10 – Nelson and C-629/10 TUI Travel Plc, the ECJ has reconfirmed its much disputed Sturgeon decision extending the claim for fixed compensation (which Reg. 261/2004 explictily only provides for passengers whose flight was cancelled) to passengers of delayed flights who reach their final destination with a delay of

The Russell family booked a holiday package to Spain. At the time of booking they made clear that they were not seasoned travellers and specifically requested accommodation which was suitable for young children because they took along their 4 year old daughter. They were dulyreassured. At the hotel they were allocated to a room with

The US Travel Agent Arbiter has completed his project to Digitize all substantive decisions with key words such as “reasonable care” or “fiduciary duties”. They are available from the TAAP Hqs at 9401 Battle St, Manassas, Va USA 20110 or by phone 703-530-9002.Reported to IFTTA by Al Anolik

The Single European Sky, the flagship project to create a single European airspace – tripling capacity and halving air traffic costs – is “not delivering”. Vice-President Siim Kallas, European Commissioner for transport, announced his intention to present new legislative proposals in Spring 2013 to accelerate implementation, as well as taking all enforcement actions possible, including