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According to a report by China.org.cn, the Standing Committee of the 12th National People’s Congress adopted a law on tourism in an effort to protect the rights of tourists and clear the way for the industry’s sustainable development. Reportedly, the new law outlines measures to address key problems — unfair competition, wanton price hikes, and […]

In a recent judgment, the Swiss Federal Court (Bundesgericht) had to decide whether the charter of a yacht including the crew would qualify as a travel package. The Court pointed out that providing a crew only was a supplementary element such as providing a pilot in air transportation. Further the yacht charter contract did not

A class action has been filed against the Metropolitan Museum of Art (MMA) alledging the MMA would deceive and defraud the public into paying a fee to enter the MMA, even though dmission was legally required to be free of charge most days of the week. A similar complaint had already been filed last November.

The defendant advertised holiday homes at Germany’s Baltic coast in the internet where he indicated prices per week. However, only at the very end of the advertisment additional costs of a “final cleaning” were mentioned. The court (Schleswig-Holsteinsches OLG) held that the advertisment was contrary to German pricing law which requires the indication of the

Following a complaint from two Alitalia passengers whose flights were canceled, the Department’s Aviation Enforcement Office investigated the carrier’s refusal to pay cash compensation to the passengers. The U.S. Department of Transportation (DOT) now fined Alitalia USD 125,000 for providing inaccurate information on its website regarding its policy on compensation to passengers on delayed and

In their first discussion of the proposal on Tuesday, transport committee MEPs welcomed the proposal to update air passengers’ rights tabled by the Commission on 13 March but insisted that it include rules on hand luggage and solutions for passengers stranded if an airline goes bankrupt. Commission Vice-President Siim Kallas paid tribute to Parliament’s preparatory

Effective April 1, 2013, the United Kingdom will implement a new Air Passenger Duty (APD) chargeable on passengers being transported from a U.K. airport on a qualifying aircraft. The calculation of the APD is determined by the number of chargeable passengers, their destination and their travel class.

The EU Regulation 1371/2007 on rail passengers’ rights and obligations provides that a passenger who is facing a delay of one hour or more may request a partial refund of the ticket price from the railway company. This compensation is a minimum of 25% of the ticket price for delays of one hour to 119

An appeals court on Tuesday revived a lawsuit against United Airlines that was brought by a woman who claimed she was not promptly provided a wheelchair in an airport when she asked for one. The opinion, from the 9th Circuit Court of Appeals in San Francisco, said federal law did not pre-empt the woman’s personal

The European Commission surprisingly presented today new measures to strengthen air passenger rights including a revisionof theAir Passenger’s Rights Regulation 261/2004/EC takeing into account thesharing od the economic burden.The Commission e.g presents a list of exraordonary circumstances, which may release the specific Airline to pay compensation. on the other hand the suggestion includes a list