News

UK: CAA reminds travel industry of consumer protection in air package sale

The Civil Aviation Authority (CAA) has today written to more than 100 travel businesses in the UK that it believes may be continuing to sell air packages without the protection of an Air Travel Organisers’ Licence (ATOL).In January this year, the Department for Business Enterprise and Regulatory Reform (BERR) issued guidance on what constitutes a

UK: CAA reminds travel industry of consumer protection in air package sale Read More »

Belize: agreement to balance cruise ship tourism and conservation

Members of Belize’s cruise tourism industry on Monday signed a Declaration of Commitment, in which key industry stakeholders – including government, private sector, civil society (NGOs) and the cruise lines – commit to create sustainable cruise tourism practices, such as protecting coral reefs. The commitment is the second such environmental agreement developed for Caribbean passenger

Belize: agreement to balance cruise ship tourism and conservation Read More »

USA: priviledged classes at airport security?

Homeland Security Secretary Michael Chertoff went to Baltimore-Washington International Airport two weeks ago to inaugurate a program called Checkpoint Evolution. It introduces 600 “whole-body imagers” that replicate, in schematic 3-D, everything a passenger is hiding under his or her clothing — not only hypothetical daggers, pistols, knuckle dusters and cocaine but also actual moles, scars,

USA: priviledged classes at airport security? Read More »

Consumers: 50% of misleading airline websites corrected

According to the EU Press Room, “EU Consumer Commissioner Meglena Kuneva today published the mid term report on an EU wide enforcement investigation – involving 15 EU national authorities as well as Norway – against misleading advertising and unfair practices on airline ticket selling websites. The report shows that there are ‘serious and persistent consumer

Consumers: 50% of misleading airline websites corrected Read More »

Florida: Woman sues Norwegian Cruise Line over dining issue

A California woman sued NCL, alleging the Miami-based cruise operator failed to disclose it may be impossible to get reservations at specialty restaurants for those passengers not booked in the upscale cabins that get priority access.The suit filed in U.S. District Court Monday by Fort Lauderdale attorney Paul M. Hoffman seeks refunds for the cruise

Florida: Woman sues Norwegian Cruise Line over dining issue Read More »

Aviation Security: European Commission avoids undue operational complications and inconvenience for passengers on cabin baggage size

As stated by the EU Press Room, “Initial plans to set legal limits at European level to the size of carry-on cabin baggage in airplanes have been withdrawn by a Regulation which comes into force today. In October 2006, security experts initially advised the European Commission to limit the maximum permitted size of cabin baggage

Aviation Security: European Commission avoids undue operational complications and inconvenience for passengers on cabin baggage size Read More »

California: Assembly adopts airline passenger bill of rights

California lawmakers last Thursday approved legislation requiring airlines to provide passengers with food, water, lights, air and working toilets when they’re stuck on airport tarmacs for long periods of time.The measure cleared the Assembly by a 54-16 vote, with critics challenging whether California has the authority to regulate airlines. It now goes to the Senate.The

California: Assembly adopts airline passenger bill of rights Read More »

Scroll to Top