On Dec. 1, 2011, the European Commission announced a comprehensive package of measures to help increase the capacity of Europe’s airports, reduce delays and improve the quality of services offered to passengers. The measures address the quality of services passengers and airlines receive on the ground before they take off and after they land (for example, baggage handling, check-in, refuelling), the transparency of decisions on airport noise, as well as the efficiency of the complex network of take-off and landing slots that make up every journey.Source: EU press release IP/11/1484 of 01/12/2011; find full text here>>.
