Upon a complaint by a consumer, the U.S. Department of Transportation (DOT) found that El Al denied all liability for the loss, damage or delayed delivery of certain items in checked baggage in international transportation, including fragile items, cameras “or other valuables.” The DOT noted that carriers are prohibited from “applying blanket liability exclusions to any class or category of baggage” under international agreements and U.S. policy, a fact that it pointed out in an industry guidance letter to U.S. and foreign airlines in March 2009.El Al agreed to accept a civil penalty assessment of USD 30,000.Source: Travel Weekly; find article here>>.
