Passenger rights

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EU Economic and Social Committee publishes opinion on passenger rights in all transport modes

On July 31, 2012 the European Economic and Social Committee (EESC) published its opinion on the "Communication from the Commission to the European Parliament and the Council — A European vision for passengers: communication on passenger rights in all transport modes".

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IFTTA Law Review 2-2012 available online

The newest edition of the IFTTA Law Review is availbale within the members' section of this website. It focusses on air passenger rights, namley the EU Regulation 261/2004 and the Montreal Convention. Print copies are available as supplement to the Journal "Reiserecht aktuell" published by Sellier European Law Publishers, Germany.

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CJEU: inclusion of flight cancellation insurance as a default setting unlawful when selling air tickets over the internet

A German consumer-protection association has taken proceedings against ebookers.com before the German courts with a view to requiring that company to refrain from automatically including cancellation insurance with the air fare:

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UK: British Airways to check passengers on Google?

According to an article by Margaret Tofalides from Manches LLP, published on lexology.com, British Airways is planning to use information from the internet to create dossiers on passengers. The programme would search Google images in order to find pictures of passengers so that they can be identified by the BA staff. It would would also search data held by BA, including records of previous flights and complaints. The programme, of course, raises data protection and privacy concerns.

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USA: new law to require airlines to seat families together?

Rep. Jerrold Nadler (D-N.Y.) is introducing legislation that would prevent families from being separated because of airline fees for priority seats like aisles and windows. The bill, which has been dubbed the Families Flying Together Act of 2012, would direct the Department of Transportation to enforce the family seating requirement.

Source: The Hill; find article here>>.

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Austria: Appelate court decides on "fly all or pay up" clauses

In their General Conditions of Carriage, Lufthansa and Austrian Airlines had incorporated clauses which provided that a passenger who doesn't use all the flight coupons of his ticket or doesn't use them in the original order can be required to pay up to the tariff applicable at the time of booking for the actual routing otherwise the airline would be entitled to deny boarding. Thus, a passenger who had purchased a low fare return ticket and then only used the outward flight could be required to pay up to the more expensive one way fare.

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Spain: Court of Appeal of Barcelona regards Ryanair's boarding pass printing policy lawful

On October 5, 2011 the Court of Appeal of Barcelona delivered a judgment in a case concerning Ryanair's policy with regard to printing boarding passes: the claimant had been charged EUR 40 by Ryanair because he had appeared at the airport without a printed bording pass. He sued for reimbursement of this "fine" and requested that the related clause within the general conditions of contract was declared void because of being unfair. The court of first instance granted the claim.

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ECJ Advocate General delivers opinion on rail passenger rights

In his opinion delivered on June 7, 2012, ECJ Advocate General Jääskinen came to the conclusion that

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Swedish Court asks ECJ for peliminary ruling regarding Montreal Convention and Reg. 261/2004

On March 29, 2012, the Swedish Högsta domstolen has referred the following questions to the ECJ for preliminary ruling:

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European Commission launches new European Consumer Agenda

The European Commission has adopted its strategic vision for EU consumer policy for the years to come which aims to maximise consumer participation and trust in the market.

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