Passenger rights

Michael Wukoschitz's picture

Canada: CTA decides on overbooking - and finds European compensation system unreasonable

On December 12, 2011, Gábor Lukács filed a complaint with the Canadian Transportation Agency (CTA) alleging that Air Canada’s practice of overselling domestic flights and certain domestic tariff provisions governing denied boarding compensation appearing in Air Canada’s Tariff are unreasonable. He requested the CTA to:

Michael Wukoschitz's picture

German Supreme Court asks ECJ for interpretation of article 12 of Reg. 261/2004

In a recent reference for ECJ preliminary ruling, the German Supreme Court (BGH) has asked for an interpreation of article 12 of the Air Passenger Rights Regulation 261/2004. This article provides that the Regulation shall apply without prejudice to a passenger's rights to further compensation but that the compensation granted under this Regulation may be deducted from such further compensation.

Michael Wukoschitz's picture

Austrian Supreme Court: "bad weather" not enough to release air carrier from compensation for cancellation

In a recently published decision, the Austrian Supreme Court has held that although bad weather can be an indication for "extraordinary circumstances" but doesn't itself constitute such circumstances. The carrier has to prove that despite adverse weather conditions it took all reasonable measures to avoid a flight cancellation. Such measures could include re-routing of the flight to another airport close by or postponing the flight to wait for an improvement of weather conditions.

Michael Wukoschitz's picture

German court asks ECJ to clarify offsetting rules in Air Passenger Rights Regulation

A German Regional Court, the "Landgericht Frankfurt am Main", has filed a reference for preliminary ruling to the European Court of Justice asking for interpretation of article 12 of Reg. 261/2004/EC as follows:

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USA: Cruise industry adopts passenger bill of rights

Cruise Lines International Association (CLIA) is the world's largest cruise industry trade association with representation in North and South America, Europe, Asia and Australasia. CLIA represents the interests of cruise lines, travel agents, port authorities and destinations, and various industry business partners before regulatory and legislative policy makers. CLIA is also engaged in travel agent training, research and marketing communications to promote the value and desirability of cruise holiday vacations with thousands of travel agency and travel agent members.

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German Supreme Court: air passengers entitled to compensation for missed connecting flight

The passengers were booked on an Iberia flight from Berlin via Madrid to San José (Costa Rica). The flight from BER to MAD was about 90 minutes delayed and the passengers therefore missed their connecting flight to SJO. They were rebooked to a flight one day later. Upon return they claimed for compensation pursuant to Reg. 261/2004.

Michael Wukoschitz's picture

CJEU: "Sturgeon" judgement did not infringe the principle of separation of powers

In its so called "Sturgeon" judgement (joined cases C-402/07 and C-432/07) the CJEU had extended the air carriers' obligation to pay compensation to passengers who reached their final destination only 3 hrs or more after the scheduled arrival time even if their flight wasn't cancelled but only delayed. Upon reference for preliminary ruling filed by a German Regional Court (LG Köln), the Court has now decided that there is no contradiction between the "Sturgeon" judgement and the principle of separation of powers.

Michael Wukoschitz's picture

New German reference for ECJ preliminary ruling regarding Air Passenger Rights Regulation

In another motion for preliminary ruling regarding Regulation 261/2004 (EC) on Air Passenger Rights, a German court seeks further clarification of the right of a passenger to receive compensation in case of a long delay.

The plaintiff was booked on a flight from Palma de Mallorca to Munich on Oct. 10, 2011. The flight was delayed more than 25 hrs. The plaintiff, however, did not take the delayed flight but was rebooked to an earlier alternative flight which resulted into a delyed arrival of 5 hrs less.

Michael Wukoschitz's picture

USA: DOT fines Alitalia for deceptive practices

Following a complaint from two Alitalia passengers whose flights were canceled, the Department’s Aviation Enforcement Office investigated the carrier’s refusal to pay cash compensation to the passengers. The U.S. Department of Transportation (DOT) now fined  Alitalia USD 125,000 for providing inaccurate information on its website regarding its policy on compensation to passengers on delayed and cancelled flights. 

Michael Wukoschitz's picture

EU: MEPs welcome Commission proposal on air passenger rights

In their first discussion of the proposal on Tuesday, transport committee MEPs welcomed the proposal to update air passengers' rights tabled by the Commission on 13 March but insisted that it include rules on hand luggage and solutions for passengers stranded if an airline goes bankrupt. Commission Vice-President Siim Kallas paid tribute to Parliament's preparatory work in 2012. The transport committee will appoint rapporteurs for the two regulations in the coming weeks.

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