The U.S. Department of Transportation (DOT) said it levied USD 3.6 million in penalties for 2012 violations of the department’s consumer-protection rules for air passengers. The total is up from USD 3.3 million in 2011. During 2012, the Department issued 49 consent orders for consumer rule violations, the most recent two against Copa Airlines and Virgin America for not strictly adhering to the DOT’s rules for lengthy tarmac delays.
Three airlines have challenged the Transportation Department’s new price-advertising rule nefore the U.S. Supreme Court, claiming that the DOT is violating the First Amendment by prohibiting airlines from advertising base prices net of taxes and fees. The airlines also claim that the DOT has been violating the Airline Deregulation Act by imposing unique requirements such as “the size of typeface and the length of mandatory refunds — in an industry that Congress expressly chose to deregulate.”
The U.S. Department of Transportation (DOT) assessed Vision Airlines a USD 50,000 penalty for violating rules that protect passengers when their public charter flights are suddenly canceled and ordered the carrier to cease and desist from further violations.
The U.S. Department of Transportation (DOT) has assessed a USD 50,000 penalty against the online ticket agent Travelzoo for failing to properly disclose to consumers when flights were being operated under a code-sharing arrangement, and ordered the company to cease and desist from future violations.
The U.S. Department of Transportation (DOT) fined Spirit Airlines USD 100,000 for failing to appropriately record and respond to complaints about the carrier’s treatment of passengers with disabilities, violating DOT’s rules implementing the Air Carrier Access Act which prohibits discrimination in air travel on the basis of disability.
The U.S. Department of Transportation (DOT) today fined three online ticket agents for failing to adequately disclose to consumers when flights were being operated under a code-sharing arrangement. Two of the companies also were cited for violating the Department’s rules prohibiting deceptive price advertising in air travel. Apple Vacations was assessed a $50,000 civil penalty for code-share disclosure violations. Globester, LLC, was assessed $40,000 and LBF Travel, Inc. was assessed $30,000 for violating both code-share and price advertising rules.
Airlines are increasing their opposition to the consumer protection rules the Department of Transportation announced in April, with two carriers (Spirit Airlines and Allegiant Air) filing separate suits in a U.S. Appeals Court in Washington, D.C.