A hotel's officially posted (full) rate. The regular published rate which may possibly be upgraded on arrival at no additional charge, also called minimum or run of the house rate.
Legal Terms
Rack Rate
Rate Desk
A special department of the airline which calculates fare constructions for a travel agent or client.
Rate Guarantee
A guarantee made by the ship line that a passenger will receive his requested accommodations or better at the same rate.
Record Locator - Also called a PNR number
the identification to a file or record in the computer.
Redeye Flight
A flight late at night or during the early morning hours, usually at a less expensive cost.
Regional Carrier
A carrier servicing a particular area only.
Registry
A ship's certificate of registration which does not necessarily indicate any quality of service, safety, nor does it correspond necessarily to the nationality of the crew. The country under whose laws the ship and its owners are obligated to comply, in addition to compliance with the laws of the countries at which the ship calls and/or embarks/disembarks passengers/cargo.
Reissue
To write a new ticket because there are changes.
REP
Representative.
Respondent Superior
A legal doctrine by which an employer may be held liable for the acts of his employees performed within the scope of the employment.
Responsibility Clause
The detailed statement of conditions and liability applicable to the sale of a product or service.
Retailer
A person or business that sells to the public.
Revenue
Income earned by selling a product or service.
Revenue Passenger Mile
RPM - One paying passenger carried one mile; a unit of measurement in the airline industry.
ROH
See run of the house rate.
ROTH
Run of the House - a hotel rate guaranteed without regard to the price of the rooms ultimately provided.
ROI
Return on Investment.
Run of the House Rate
A flat rate for an accommodation which may possibly be upgraded on arrival at no additional charge. Also called minimum or rack rate.
Resort
Premises containing one or more hotels, furnished units, or both, which also has leisure and recreation facilities and the principal purpose of those premises is for leisure and recreation.
Restaurant
An establishment that provides food and beverages for consumption on the premises, to any traveller presenting himself who appears willing and able to pay the published sum for the food and beverages.
Restaurateur
A person, including a juridical entity that owns or is the proprietor, franchisee or lessee of a restaurant.
Rural tourism
Tourist activities that take place in a rural environment, oriented towards the use of local tourism resources.
Reasonable Use
The second stage of the general theory of the evolution of ocean law. A principle that although all nations were free to navigate and exploit the oceans of the world, they must do so with due regard to the interests of other nations.
Rule 240
Before deregulation of 1978, Rule 240 was literally a federal requirement and all carriers had the same rules – fares and routes were regulated by the now defunct Civil Aeronautics Board (CAB) – now each carrier’s own contract of carriage explains their own effect. These “conditions of carriage” have been filed with the U.S. Department of Transportation (DOT) guaranteeing their respective Rule 240s.
Since deregulation, it is not a government requirement, but many carriers “respect” the old rules, making Rule 240 an aviation non-governmental regulation. If an airline cannot get you to your destination on time due to a delay that is the carrier’s fault, it has to put you on a competitor’s flight if said carrier’s next flight will get you to your destination faster, even if it means an upgrade to business class or first-class seating. This regulation is normally listed under “failure to operate as scheduled” in each carrier’s contract of carriage.
If your flight is delayed or cancelled, or if you’ve missed your flight connection, you may or may not be entitled to: free meal vouchers, confirmation on the carrier’s next flight or another carrier, the option not to travel and obtain a refund if problems persist, hotel accommodation, ground transportation, phone calls, and other amenities.
Rule 240s only applies to U.S. carriers, not international or foreign carriers. Also, the rule applies only to delays that are absolutely the carrier’s fault, such as mechanical delays. They do not apply to “force majeure” events such as inclement weather, union strikes, acts of God and anything else beyond the carriers’ control. It can be used as a verb by the carrier, “we need to 240 him”, or a noun, “we have a 240 here”.
One of the better carrier rules is with Northwest Airlines. If they can’t provide acceptable flight on their own carrier they will endorse you to another carrier. When the carrier’s fault makes you miss a connection or their flight is canceled – say the magic words, “Please 240 me on another carrier”.
This is contrasted with a very weak United Airlines rule and a Delta Air Lines rule that merely says it is within their discretion what will, if anything, be given.
If a carrier is subject to Rule 240 and wrongfully ignores you and you must travel earlier – pay for the competitive flight and sue in small claims court for breach of contract for your loss of time and your mitigating monies spent to cure the breach.
