Plaintiff, during the process of embarkation for a Jetstar flight from Brisbane to Adelaide, was directed to descend a flight of stairs within the terminal to access the tarmac for boarding. Having descended the stairs, he was unable to find an open door giving access to the tarmac and therefore began to ascend the stairs to ask Jetstar’s staff which way he should go. At the same time, a number of other passengers were descending the stairs and offered to show palintiff the way. Plaintiff turned, lost his footing and fell to the foot of the stairs, injuring himself.
In October 2005, the Plaintiff and her husband went on a tour through Europe which the Plaintiff had booked with the Defendant. While travelling by coach from Prague to Budapest, the Plaintiff got out of her seat to get something from a bag she had stowed in the overhead luggage shelf. The coach braked suddenly; the Plaintiff fell backwards and suffered injury.
