Lawmakers pushing a bill to ban invasive searches of airline passengers without a reason to think they have committed an offense said they were steaming ahead despite a decision by the federal Transportation Security Administration to reduce pat-downs of children. The Texas legislation, as drafted, would make it a crime of official oppression if federal employees perform a search that involves touching a person's private parts without probable cause to believe the person has committed an offense.
Airlines are increasing their opposition to the consumer protection rules the Department of Transportation announced in April, with two carriers (Spirit Airlines and Allegiant Air) filing separate suits in a U.S. Appeals Court in Washington, D.C.
The U.S. Department of Transportation (DOT) fined the German airline Lufthansa $50,000 for limiting reimbursements for delayed baggage to less than consumers were entitled under the Montreal Convention.
U.S. airlines have asked the Department of Transportation for an extra six months to prepare for compliance with the DOT's new consumer-protection rules introduced in April, which include a requirement that advertised fares and air-inclusive packages include all taxes and fees, in print and online. The requirement of full-fare advertising is scheduled to take effect Oct.
The U.S. Department of Transportation (DOT) in separate cases assessed civil penalties against Continental Airlines and US Airways for violating the Department’s rules prohibiting deceptive price advertising in air travel. A review of Continental’s website revealed instances in which the carrier failed to include fuel surcharges in its listed fares. US Airway’s homepage advertised fares to Rome for $659.
In 2005, American Ailrines started to charge passengers who checked their luggage at curbside stations using skycaps a USD 2 fee per bag. Some skycaps filed a law suit against AA’s retention of the fee, alleging that it was a “service charge” under the Massachusetts Tips Statute – and thus had to be distributed to them because customers reasonably expected that.
The Plaintiff flew with Air France on May 23, 2003, from Toronto to Paris. She was seated in a wheelchair and required assistance to access her seat on the airplane. Upon arrival at CDG airport in France, the Plaintiff claimed that Air France personnel failed to assist despite numerous requests by her mother. Because of this failure to assist, the Plaintiff’s mother had to carry her daughter to the waiting wheelchair on the bridge.
The Plaintiffs were booked on an Alitalia flight from Bari to Rome and then on to Montreal. Because of a mechanical problem, which was identified only shortly before departure, the flight from Bari to Rome was delayed almost 3 hrs and they missed their connecting flight to Montreal.
However, the claim was dismissed as Alitalia could produce evidence that once the problem was discovered, the aircraft was repaired as quickly as possible and thus proved that it took all reasonable measures to avoid the delay.
The Greater Houston Convention & Visitors Bureau, in coordination with HospitalityLawyer.com, is producing the first-ever Global Congress on Legal, Safety, and Security Solutions in Travel - a conference that places legal, safety and security solutions for the travel industry under one roof.