The Plaintiff flew with Air France on May 23, 2003, from Toronto to Paris. She was seated in a wheelchair and required assistance to access her seat on the airplane. Upon arrival at CDG airport in France, the Plaintiff claimed that Air France personnel failed to assist despite numerous requests by her mother. Because of this failure to assist, the Plaintiff’s mother had to carry her daughter to the waiting wheelchair on the bridge.
The Plaintiffs were booked on an Alitalia flight from Bari to Rome and then on to Montreal. Because of a mechanical problem, which was identified only shortly before departure, the flight from Bari to Rome was delayed almost 3 hrs and they missed their connecting flight to Montreal.
However, the claim was dismissed as Alitalia could produce evidence that once the problem was discovered, the aircraft was repaired as quickly as possible and thus proved that it took all reasonable measures to avoid the delay.
The Greater Houston Convention & Visitors Bureau, in coordination with HospitalityLawyer.com, is producing the first-ever Global Congress on Legal, Safety, and Security Solutions in Travel - a conference that places legal, safety and security solutions for the travel industry under one roof.
Most airlines don’t provide a refund of baggage fees if the bags are lost or delayed. A new DOT rule would require airlines to refund the fee if a bag is lost or not delivered in a “timely” manner. Exactly what “timely” means is yet to be determined.
Officials announced that Washington D.C. will sue popular online hotel-booking firms in order to recoup millions of dollars in unpaid taxes. The complaint is similar to other lawsuits across the nation, which accuse leading online travel companies of basing their tax receipts on wholesale prices paid by the online booking agency — not the retail rate that guests actually pay.
Source: The Wahsington Times; find article here>>.
The U.S. Justice Department (DOJ) has issued new regulations on Nondiscrimination on the Basis of Disability in Public Accommodations and Commercial Facilities effective March 15, 2011. The new regulations will substantially limit the types of animals that will qualify as "service animals" under the Americans with Disabilities Act (ADA).