Blogs

Michael Wukoschitz's picture

UK: human rights group supports lesbian couple who were refused hotel accomodation

According to a press release by British human rights group "Liberty", a lesbian couple had booked accommodation at a Brighton hotel by telephone but when they arrived they were told by the manager that ‘no rooms were available’ and that the hotel only accepted ‘couples and families’. When they explained that they were in fact a couple, and had purposely booked a double room the manager alledgedly replied: “No two boys, no two girls. We don’t have any rooms”.

Phil Cameron's picture

China Airlines Fined for Violating DOT Price Advertising Rules

China Airlines Fined for Violating DOT Price Advertising Rules

Tuesday, June 21, 2011 

Michael Wukoschitz's picture

Australia: High Court decides on scope of a disclaimer

In October 2005, the Plaintiff and her husband went on a tour through Europe which the Plaintiff had booked with the Defendant. While travelling by coach from Prague to Budapest, the Plaintiff got out of her seat to get something from a bag she had stowed in the overhead luggage shelf. The coach braked suddenly; the Plaintiff fell backwards and suffered injury.

Michael Wukoschitz's picture

USA: DOT fines Lufthansa for improperly limiting reimubursements for delayed baggage

The U.S. Department of Transportation (DOT) fined the German airline Lufthansa $50,000 for limiting reimbursements for delayed baggage to less than consumers were entitled under the Montreal Convention.

Stephan Keiler's picture

EU: Consumer Rights Directive on the horizon

The Committee on Internal Market and Consumer Protection (IMCO) of European Parliament adopted a compromise negotiated with the Council, after the draft has been returned to committee's charge by the Plenary in March.

Michael Wukoschitz's picture

EU: New rules to establish a more competitive rail market

EU transport ministers reached an agreemnet today on new rules setting out how competition on the rail market must work in practice by:

  • ensuring fair access to rail infrastructure and rail-related services;
  • strengthening the power of national regulators; and
  • improving the framework for investment in rail.

The proposed directive aims to

Michael Wukoschitz's picture

USA: airlines ask for more time to comply with new DOT rules

U.S. airlines have asked the Department of Transportation for an extra six months to prepare for compliance with the DOT's new consumer-protection rules introduced in April, which include a requirement that advertised fares and air-inclusive packages include all taxes and fees, in print and online. The requirement of full-fare advertising is scheduled to take effect Oct.

Stephan Keiler's picture

IFTTA Europe Workshop: Air Passenger's Rights

Dear IFTTA friends,

as the European Workshop on the Review of the Air Passengers' Rights Regulation comes nearer I would like to remind you gently to have a look to the updated topics to be discussed.

 I kindly ask everyone to choose one or more topics an to circulate the drafted input until June 23rd.

Michael Wukoschitz's picture

Switzerland: Civil Aviation Authority initiates proceedings against 14 airlines for violating passenger rights

The Swiss Civil Aviation Authority (Bundesamt für Zivilluftfahrt BAZL) initiated proceedings against 14 airlines which alledgedly have violated passenger rights as provided by Reg. 261/2004. This European Regulation came into force in Switzerland on Dec. 1, 2006. Though the BAZL observed that for the most part the complaints filed by passengers were unfounded, it decided to take a closer look with regard to 14 airlines and has asked them to deliver detailed statements.

Michael Wukoschitz's picture

USA: airlines fined for violating advertising rules

The U.S. Department of Transportation (DOT) in separate cases assessed civil penalties against Continental Airlines and US Airways for violating the Department’s rules prohibiting deceptive price advertising in air travel. A review of Continental’s website revealed instances in which the carrier failed to include fuel surcharges in its listed fares. US Airway’s homepage advertised fares to Rome for $659.

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