The Transportation Department has issued a guidance letter to tour operators and others in the public charter industry, imposing new requirements in the wake of the March collapse of Direct Air. According to the DOT, the company:
The US Travel Agent Arbiter has completed his project to Digitize all substantive decisions with key words such as “reasonable care” or “fiduciary duties”. They are available from the TAAP Hqs at 9401 Battle St, Manassas, Va USA 20110 or by phone 703-530-9002.
A lawsuit against Carnival Corp. stemming from the Costa Concordia accident was dismissed Sept. 28 in Florida. The judge stated it should be refiled in Italy. About 1,000 businesses on the island of Giglio, where the Costa ship capsized, moved to sue Carnival in Miami, where it is headquartered, instead of Italy, where Costa is based.
The US Court of Appeals for the Eleventh Circuit affirmed dismissal of an action brought by the estate of a passenger against the operator of a cruise ship on which the passenger died after contracting a bacterial infection. The dismissal was made on the basis of the forum-selection clause in the passage contract, which provided that all personal injury claims were to be litigated in the courts of England and Wales and be governed by English law.
The new law (AB 2354), which takes effect Jan. 1, 2013, permits travel agents to offer and disseminate travel insurance under the license of the “limited lines” insurance producer they work with, as long as certain consumer protections are followed. Before the law takes effect, the insurance commissioner will establish new procedures for insurance providers to follow.
TripAdvisor.com provides information on various hotels, resorts and restaurants worldwide. Visitors to TripAdvisor's website can review these businesses by responding to surveys or post comments about their personal experiences. Based on these reviews, TripAdvisor compiles and publishes rankings, categorizing the businesses listed. In 2011 a ranking of "dirtiest hotels" identified the Grand Resort Hotel & Convention Center in Pigeon Forge, Tennessee, as the "dirtiest hotel in America".
The US Court of Appeals for the Eleventh Circuit ruled that a complaint filed by passengers against a cruise ship operator that alleges specific facts that, if proven, would sustain a finding of negligence is sufficient to withstand a motion for dismissal. In the instant case, plaintiffs alleged that an employee of the cruise ship operator encouraged them to go on a specific excursion during an island port call. They went on the excursion which included transportation on an open-air bus. The bus encountered the funeral service for a member of a local crime gang.
On August 28, 2012, the Federal Aviation Administration (FAA) released a request for comments on current policy, guidance, and procedures that aircraft operators (ranging from pilots of general aviation aircraft up to and including air carrier certificate holders at the major airlines) use when determining if passenger use of portable electronic devices (PEDs) may be allowed during any phase of flight on their aircraft.
The U.S. Department of Transportation (DOT) fined online travel agent Travelocity $180,000 for violating the Department’s rule on full-fare advertising by failing to include fuel surcharges and other fees in advertised airfares and ordered it to cease and desist from further violations.
The U.S. Court of Appeals in Washington has upheld the Transportation Department’s full-fare advertising and fare refund rules that had been challenged by Allegiant, Spirit and Southwest. The rules that require airlines and travel sellers to quote full prices with all taxes and mandatory fees includedwent into effect last year. The airlines had challenged that provision on the grounds that there is nothing “inherently” deceptive about showing taxes separately, as is commonly done in most other industries.