On April 19, 2012, the UK Office of Fair Trading (OFT) has announced its decision that British Airways (BA) and Virgin Atlantic Airways (VAA) engaged in anti-competitive practices in relation to the pricing of passenger fuel surcharges, and has imposed a fine of GBP 58.5 million on BA. VAA brought the matter to the OFT's attention and, under the OFT's leniency policy, has not been fined.
The U.S. Department of Transportation (DOT) fined ticket agent Unister USA, also known as Flights24.com, USD 30,000 for violating the Department’s rules on fare advertising and disclosure of code-share flights.
All-in air fares, airline employees able to help stranded passengers immediately, and proper compensation when airlines go bust are the key requests set out in a resolution on air passengers' rights voted by the Transport and Tourism Committee on Tuesday.
With a view to a forthcoming revision of the relevant EU legislation, the resolution calls on the European Commission to clarify air passengers' rights, ensure that legislation protecting them is applied uniformly, and take measures to improve the accountability of airlines.
The U.S. Department of Transportation (DOT) fined Spirit Airlines USD 100,000 for failing to appropriately record and respond to complaints about the carrier’s treatment of passengers with disabilities, violating DOT’s rules implementing the Air Carrier Access Act which prohibits discrimination in air travel on the basis of disability.
The airline industry is again asking the U.S. Transportation Department (DOT) or more time — now a full year — to comply with portions of the DOT’s new rules on the disclosure and implementation of baggage fees on multi-carrier routings. When the DOT adopted the rules in April, it set an August effective date, then changed that to January when carriers claimed they needed more time to reprogram their systems. Now the airlines are saying the five-month delay was not nearly enough.
The Office of Fair Trading (OFT) issued a Statement of Objections to British Airways (BA) and Virgin Atlantic in its civil law investigation into alleged collusion over the pricing of passenger fuel surcharges for long-haul passenger flights to and from the UK between August 2004 and January 2006. Issuing a Statement of Objections is a necessary procedural step before the OFT can proceed to a final decision. The Statement of Objections outlines the OFT's proposed decision and invites the parties to make representations.
The U.S. Department of Transportation (DOT) on Oct. 17, 2011 fined the online ticket agent Orbitz USD 60,000 for violating federal aviation laws and the Department’s rules prohibiting deceptive price advertising in air travel. For a period of time in early 2011, Orbitz’s homepage displayed advertisements that did not provide any information on additional taxes and fees.