The notice of fares and rates applicable to the transportation of persons or property and the rules relating to or affecting such fares and rates of transportation.
The use of television or telephone for advertising.
A small boat used to carry passengers to port when the ship cannot pull up against the dock, also used as a lifeboat.
Area for embarking or disembarking at an airport, train station, etc. Also a term for computer equipment attached to a network or mainframe computer, usually involving a monitor and keyboard.
Paragraph detailing the liability and specifics of the product or service being sold.
Also called amusement park. Attraction or tourist attraction that contains a multitude of experiences from rides and shows to gardens and unique exhibits.
An item in a tour package that is not intended to be used by the passenger, usually included to qualify for a lower tour based air fare.
Passenger at a certain point going on to a final destination and thus is not departing at that time.
Is a writing or combination of writings sufficient to obtain the travel services for which a consumer has contracted or paid.
Written or printed contract for service or product as outlined on the conditions stated.
Travel Industry Marketing Enterprises
The carrying capacity of a ship expressed in tons of 100 cubic feet; the total
weight. See gross registered ton.
Person or company that organizes and markets tour products.
Desk at a hotel or airline that is used specifically for selling tours and packages.
See tour escort.
Within the travel industry, tour operator is used interchangeably with tour wholesaler as a company that creates and/or markets inclusive tours and/or provides services or supplies for packages sold by the travel agents.
A person who habitually or regularly puts together tours or packages comprising of two or more of the following and which is offered to the public, directly or through an intermediary, for an inclusive price:
- Guided tours;
- Travel insurance
Person who locates and creates groups for travel arrangements, such as outside sales agents for travel agencies. This can be for religions, educational, or club purposes, and may or may not be for profit.
A person who contracts with hotels, sightseeing, and other ground components to provide ground packages for sale to individuals through travel agents and direct carriers normally to be used in conjunction with scheduled air transportation. However, these ground packages may be used independently such as a tour package at a destination that may include hotel, specialty attractions, and meals.
The concept of all the features used for traveling for whatever reasons and the travel industry components as a whole.
A document allowing a person to enter a country for a certain period of time. Like a visa, but with less strict requirements, since a tourist card can often be issued by presenting proof of citizenship.
A statute of the United Kingdom that provides criminal penalties for anyone who knowingly or recklessly makes false statements concerning services, accommodations, or facilities.
The services of transportation from an airport, railway station or other terminal to the hotel of the clients. Conveyances between the ship and other locations such as airports, hotels or departure points for shore excursions.
See U.S. State Department Citizen's Emergency Center
A company whose primary business is furnishing travel information, arranging trips and acting as agents for the providers of travel and sellers of travel for various services including: tours, air, ground, and sea transportation, rental cars, site seeing excursions, and lodging for travelers. A registered travel agency is an establishment that has met standards for accreditation by the Airlines Reporting Corporation (ARC) in the USA, or the International Air Transport Association (IATA) globally, for the sale of airline tickets and other travel services.
An establishment that has normally met standards for accreditation by the Airlines Reporting Corporation (ARC) for the sale of airline tickets and other travel services.
May also be called a travel agent, but usually means a professional who is hired by travel industry personnel for specific contract arrangements
A weekly publication for the travel industry. Editor and publisher: Mr. Joel M. Abels. Headquartered at 15 W44th Street, New York NY 10036 Tel: +1 (212) 730-6600
One of the most informative travel industry newspapers, published weekly. Headquartered at 500 Plaza Drive, Secaucus, New Jersey 07096 USA, Tel: +1 (201) 902-2000.
A popular weekly West Coast travel magazine, published by Northstar Travel Media which also publishes Travel Weekly, and Meetings and Conventions. Headquartered at 9911 W. Pico Blvd., Los Angeles, CA 90035 USA Tel: +1 (310) 772-7400.
Three times one's actual damages, required by statute to be awarded to successful plaintiffs in antitrust suits.
A room for three people.
An economical per person rate available to individuals for triple occupancy on a guarantee share-fare basis
A legal relationship in which one party holds legal title to property for the benefit of another, without maintaining ownership of that property.
In a trust relationship, one who holds the property for the benefit of another.
A guest who did not make previous reservations.
Memorandums of understanding between a travel agency and a civilian government agency whose content covers delivery, billing, and other details particular to the government agency. Importantly, the task order signifies that the government agency has chosen the travel agency as its exclusive travel agency. In order to get a task order, a travel agency must have an underlying contract with General Services Administration (GSA).
The existing master contracts with travel agencies that now have General Services Administration (GSA) contracts.
The proposal contracts submitted by travel agencies. TSS Contracts replace Travel Management Centers TMC Contracts in February 2005.
The activities of persons travelling to and staying in places outside their usual environment for not more than one consecutive year for leisure, business and other purposes not related to the exercise of an activity remunerated from within the place visited and also refers to the sector of the national economy with complex functions that unites a number of goods and services, offered for consumption to those people.
A route that links various tourist attractions and tourist sites in combination with a supportive transport system and tourist services.
A village with a high concentration of tourism resources and comparative advantage for tourism development.
Usualy a visitor whose stay includes at least one overnight stop in a hotel or other tourist accommodation and, or, a consumer of tourism services.
Accommodation made available to visitors.
A place that has tourism resources susceptible to attract and satisfy the demands of tourists.
A natural person or juridical person engaged in the business of travel agency, tour operations, ground handling agency, tourist transportation, souvenir or handicraft production or retailing, visitor attraction, water sports, or any other business designated as a tourism enterprise.
A person, who for payment, describes and, or, interprets for tourists the archaeology, history and environment of the nature and culture of the tourist destination people and their achievements.
Premises, the principal purpose of which is to provide tourists with information concerning tours, tourist activities and facilities, cultural activities and other matters to facilitate the tourist’s visit, journey or stay.
Components of the natural and anthropological environment that through their qualities and peculiarities are recognized, registered and capitalized through tourism, to the extent that they are not under an integral protection regime, such resources including, but not confined to;
a. Natural resources: geomorphologic, climatic, flora and fauna, landscapes, mineral deposits and other factors;
b. Anthropological resources: archaeological monuments, archaeological sites, monuments, architectural ensembles and reserves, monuments and memorial ensembles, folklore elements and popular arts etc.;
c. Tourism heritage: natural and anthropological tourism resources, the material and technical basis, general infrastructure, tourism infrastructure and goods for tourist consumption.
Services provided to visitors by tourism enterprises.
A natural person or a juridical person who provides transportation to visitors by means of porter services, motor vehicle; river vessel; aeroplane, helicopter; or beast of burden.
A person authorized to sell the products or services of a supplier. Travel Agent: a seller of travel services selling directly to the public, acting with or without any prior agreement as a formal or informal agent, booking agent, broker, sales representative, marketer or retailer of a travel package assembled by any other seller of travel services, or acting as a retailer of individual travel services.
A person who habitually or regularly undertakes to provide for other persons for a price, one or more separate services rendering possible a journey or sojourn, such services including, but not confined to:
- Selling tour packages on behalf of tour operators (Domestic or International).
- Arranging for travel documents in accordance with the prevailing regulations.
- Arranging for transport and/or accommodation for travellers.
Providing Travel Insurance facilities.
A person, neither being an inhabitant of a hotel or restaurant, hostel, pension or other tourist accommodation, who has come to the premises to obtain such accommodation, services, facilities or food and beverages as it affords and for which he is willing to pay. It does not matter which mode of transport the traveller uses or whether he used any transport at all.
An information system that contains a database on tourism businesses and tourism heritage of the country.
Telemarketing "contract rooms" that employed large numbers of telemarketers trained to deceive consumers into buying bogus travel services. The boiler rooms unusually operate from a cheap location filled with folding tables and single line phones which may or may not have a noise cancellation system in place. Some boiler rooms only handle one or two scams, often the scam of the owner, some are rent-a-voice places and play the scam that someone is hiring them for. All of these places change their names and sometimes their locations with great regularity.
The person or persons that travel with the tour groups from location to location. The Tour Director is responsible for arranging the tour and ensuring that passengers reach their destination in a timely and safe manner.
This is a purchased right to use and occupy a unit on a recurrent periodic basis according to an arrangement allocating this right among various owners of time shares whether or not there is an additional charge to the owner for occupying the unit.
Transportation by carrier; accommodations; rental of motor vehicles; or any other service related to travel. Depending on the jurisdiction this may or may not include time shares. Travel services includes transportation by air, sea, or land, or the provision of other goods or services related to recreational, cultural or educational travel, including but not limited to lodging, food, guided tours, or instruction.
Is the agreement executed in whole or in part in this Commonwealth between the travel club and the purchaser of the membership in such club and does not include arrangements or agreements for specific travel transportation, accommodation or other specific services.
Any writing or computerized document the terms of which entitle the holder to obtain travel services.
Any combination of travel services offered for sale as a unit, including ocean cruise services.
Any person, firm, corporation, partnership or association, other than a common carrier or employee of a common carrier, who is primarily engaged in the direct solicitation of persons, by mail or telephone, for the sale of any travel or vacation investments, goods, products, or services, including, but not limited to travel or tour benefits, real property, interests in real property, time shares, lodging, commodities, or securities.
A person who acquires rights to travel services for the purpose of resale to a travel agent or who carries on the business of dealing with travel agents or travel wholesalers for the sale of travel services provided by another person;
The Newspaper of the Leisure Travel Industry," published biweekly by CMP Publications, Inc., 600 Community Drive, Manhasset, New York 11030.
A round-trip tour that combines air transportation (pursuant to an inclusive tour charter or group or individual inclusive tour tariffs in scheduled service) and land services, and that meets additional requirements of minimum days of accommodations and other land services to be included in the price of the tour.
See Arbiter, Travel Agent.
Or Tour Manager. A person designated as the leader of the group usually for the entire travel experience, although he or she may be assisted by local guides. Tour promotional material may limit or increase their duties and obligations to tour participants especially on senior oriented tours.
A for-profit organization that provides, in return for either an advance fee for membership or an annual charge for membership, the privilege of arranging or obtaining future travel services from the organization. Vacation Club: any membership organization the primary purpose of which is to sell, arrange, or otherwise provide travel services to its members. Compliance with Californias progressive travel club law can be extremely difficult for California based companies.
A contract concluded between the traveller and an insurance business, whereby the business undertakes to pay compensation in the event of specified problems encountered by the traveler, for example: accidents, health expenses, delays, terrorism disruptions, lost or damaged luggage, et cetera.