USA: DOT fines Travelzoo for violation of Code-Share Disclosure Rules

Michael Wukoschitz's picture

The U.S. Department of Transportation (DOT) has assessed a USD 50,000 penalty against the online ticket agent Travelzoo for failing to properly disclose to consumers when flights were being operated under a code-sharing arrangement, and ordered the company to cease and desist from future violations.

DOT rules require airlines and ticket agents to disclose to consumers, before they book a flight, if the flight is operated under a code-sharing arrangement.  The disclosure must include the corporate name of the transporting carrier and any other name under which the flight is offered to the public.  When tickets are purchased on the internet, code-share information must be easily viewable on the first display of a website following a search for flights corresponding to a desired itinerary.

Source: DOT press release 133-12 of Nov. 26, 2012

Consent order against Travelzoo available on the Internet at www.regulations.gov, docket DOT-OST-2012-0002.

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