In 2011, TripAdvisor rated Grand Resort Hotel and Convention Center in Pigeon Forge, Tennessee number one on its list of the “Dirtiest Hotels in America.” Grand Resort’s sole proprietor filed suit against TripAdvisor, alleging claims of defamation, false-light invasion of privacy, tortious interference with prospective business relationships and trade libel/injurious falsehood. The district court granted TripAdvisor’s motion to dismiss, finding the list to be protected opinion and therefore not capable of being defamatory. The U.S.
Virgin Atlantic Airways Ltd sought to recover damages exceeding £49,000,000 for the infringement of its flat bed airline seat patent. However, the Technical Board of Appeal ("TBA") of the European Patent Office ("EPO") found that in the form in which the patent was originally granted the relevant claims were invalid because they had been anticipated by prior art and therefore has retrospectively amended the patent so as to remove with effect from the date of grant all the claims said to have been infringed.
A group of 22 waitresses of the Borgata Hotel and Casino in Atlantic City filed a law suit for gender discrimination. The hotel explicitly hires cocktail waitresses based on appearance and requires them to meet and maintain certain weight standards and wear short dresses while male servers are not held to the same standards. However, a New Jersey judge dismissed these claims and concluded that the plaintiffs knew what they were getting themselves into, and that the hotel had been clear about the fact that personal appearance was a key component of the job.
On August 26, 2013, the Committee on Transport and Tourism of the European Parliament has published a Draft Report on the proposal for a regulation of the European Parliament and of the Council amending Regulation (EC) No 261/2004 establishing common rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights and Regulation (EC) No 2027/97 on air carrier liability in respect of the carriage of passengers and their baggage by air.
On December 12, 2011, Gábor Lukács filed a complaint with the Canadian Transportation Agency (CTA) alleging that Air Canada’s practice of overselling domestic flights and certain domestic tariff provisions governing denied boarding compensation appearing in Air Canada’s Tariff are unreasonable. He requested the CTA to:
The American Civil Liberties Union (ACLU) launched the case before a U.S. District Court in Oregon on behalf of 13 plaintiffs who are on the U.S. government’s secretive no-fly list. The plaintiffs, who include four U.S. military veterans, have never been told why they are on the list or given a reasonable opportunity to get off it. All 13 have sought redress through the Department of Homeland Security's Traveler Redress Inquiry Program (TRIP), but to no avail.
The U.S. Department of Transportation (DOT) fined three ticket agents for violating the Department’s rules on disclosure of code-share flights. DOT’s Aviation Enforcement Office made telephone calls to a number of agents during January and February of 2013 and inquired about booking certain flights. During these calls, the reservations agents for all three companies failed to disclose that the flights were being operated under code-share arrangements.
The Egypt Tourist Authority released a YouTube video of Egyptian Tourism Minister Hisham Zaazou asking the travel industry to help lobby their governments to ease travel advisories and to assist Egypt's tourism recovery, which has been crippled by the country's ongoing political violence and unrest.
According to a report published in "Travel Weekly", the travel industry in the U.S. struggled to decide how to handle Russia’s recently enacted anti-gay law, which could potentially put clients traveling to Russia at risk of arrest. The law prohibits the “propaganda of nontraditional sexual relations among minors" but is widely seen as a government-backed attempt at aggressive suppression of homosexual behavior. Many travel professionals in particular are concerned about the lack of a clear definition of what exactly constitutes illegal behavior.
According to an article published in "Travel Pulse", the U.S. Department of Transportation (DOT) has released a guidance document for travel agencies that operate Internet flight-search tools on how these agencies should disclose the carriers they do not market in their search results. In particular, DOT will consider it an unfair practice to simply report that “no flight exists that matches” the consumer’s criteria, when in reality the flight does exist, but the agency does not offer it. DOT has provided a 90-day window, starting Aug.